Hike Footwear

Please help. Im trying to do a return and I am having troubles.

Its the wrong number. I keep trying to call but its the wrong phone number. I have enter my order number in the pictures area below. Please call me.

434-316-****.

I need you guys to contact me. Thank you @@@@@Linda price {{Redacted}}

I ordered 2 pairs of shoes... it took forever for them to arrive.

I tried to cancel before they shipped, but they said they were in transit (lie). Shoes arrived, and they are not good; besides, they don't fit, so I want to return them. The website requires you to call them to get approval to return with shipping instructions. They sent an email and offered to send more shoes, but I had to pay for shipping.

I called 5-6 times, but nobody ever answered.

Attached are screenshots of my phone with 2 and 3-hour holding times. Now the customer service number has been disconnected.

You sent me the wrong size. Need a size 6, not a 7or 8. Now your asking me to pay $45, for what reason

I mistakenly ordered wrong today right now. Please help me change my order. Be available to your precious customers for God's sake.

If I'm not gonna get my shoes, I would like my money back. I ordered these shoes back on February 18.

I have ordered shoes before and got them within a week. I don't know why this is taking so long, but if I don't get them pretty soon, I want my money back.

I didn't think this was a scam, but I'm starting to believe that, so please take care of this problem. I don't wanna have to go any further with it.

I didn't realize the order I place is now being shipped to my old address. I need to change it . please ship item to 6599 sw 13 ave, apt 104, miami, fl 33147

Their computer payment page would not accept the # they gave me for their offer to com[lete our transaction.

They will not respond to my email for a return.

I have sent it to them twice, and each time they say they will answer in 1-2 business days.

But they do not, and there is no phone number to contact a customer service representative.

They sent me the wrong size shoe.

Shoes did not fit and insoles too big. Want to return about a $100 order. Seems they ignore you till you're past your 30-day return window.

No shoes delivered as the company claims. Now what do I do?

Why do I have to write 100 symbols? This is ridiculous. Who in the world came up with must write 100 symbols and why?

I was supposed to talk to someone on the phone. What happened to that?

I bought 2 pairs of shoes and 1 set of inserts. They are a bit too small, so I went to their return/exchange site - only it now says this page not available.

So, I wrote on their chat with the company site several times. I have not heard back from anyone at all!!! I need to return these shoes & inserts for a total refund. I was willing to exchange them for a larger size, however, due to this ridiculous hassle I just want to return them for a refund.

I paid $162.43 for these 3 items.

Any assistance you can give to me would be greatly appreciated !! Thank you!

My order arrived on Sunday - the shoes are too small. I immediately emailed Hike as per their instructions.

I've not heard from them, and I've emailed several times a day since then. My order number is 198****, and I would like my money back.

The shoes arrived after a small delay. Unfortunately , they do not fit me and I reached out for a return.

The phone number they give has been disconnected and I was able to send two emails one through info at hike footwear to which they did not respond and once through pissedconsumer website, there was an automated reply, but I have not heard from them since. I assume that I will never hear from about either an exchange or a return.